March 18th, 2010 
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Medical transcription companies are generally not ones that have their hands in a number of different lines of business. For the most part, they specialize in medical transcription and have either employees or independent contractors that need to produce accurate output at a large volume in order for the company to be competitive. It makes the selection of medical voice recognition software so important to a company that it can ultimately spell their success or failure.
Medical voice recognition software is much more than simple speech recognition. There are now software programs available to the general public that will do an adequate job of dictation into a word processor. They do have their advantages, but there are many limitations to simple voice recognition software that would make it unsuitable for use by a medical transcription company.
One of the first things that will be a stumbling block for regular speech recognition program is that the huge number of medical terms required by the software is not something that is going to be included. Speech recognition software can usually learn new terms if it is trained, but when it comes to medical transcription it would take far too long to train all of the new words into the software. It needs to come in a form that already has the vast number of names for medicines, equipment and procedures that are necessary to produce accurate output quickly.
Another thing that medical voice recognition software must be able to do is to take regularly dictated speech and turn it into something that can be understood by medical transcriptionist. When you are using simple speech recognition software, you must verbally add things like periods or commas in order to make the text understandable. This is not something that people who are hiring medical transcription companies are going to do; they will simply speak into a dictation machine of some sort and then submit a file. It is up to the medical transcription company to then produce something with punctuation in it. Enormous cost savings would result from software that is able to do this.
Most medical voice recognition software platforms are actually much more than simple speech recognition. Beyond the added functionality of medical terms that are required, it is important for the software to be able to handle many aspects of the medical transcription business. Something that many companies are looking for is the ability to manage workflow and send jobs to medical transcriptionists. When the transcriptionist receives a text that has already been rendered by a back-end speech recognition program, then they will only need to review it for accuracy.
Medical voice recognition software also should be very easy to use for the transcriptionist, and give adequate options for words that are questionable. A good software platform will have the customization options and be easy to understand for medical transcriptionists. The easier it is to use, the less frustrated the transcriptionist will become them faster they will produce output. This will be good for them, the medical transcription company and its clients.
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